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Press Releases

• Expanded Model Year Coverage and More Information in Updated Automotive Repair DVD!
• Delmar Cengage Learning Honors High Scoring Participant of the ASE Exam
• Announcing Version 1.2 ChiltonPRO® Release!
• Announcing the Release of Chilton's® 2007 Labor Guide
• ASE Collision Repair and Refinishing Series Now Available!
• Updated ASE Medium/Heavy Duty Truck Series Manuals Now Available!
• ASE Transit Bus Certification Manuals Now Available!
• Delmar Cengage Learning Launches ChiltonPro Electronic Automotive Repair Information System
• Learn to master the service and repair of medium/heavy duty diesel engines utilizing the latest training technology!
• Developing a Motor Carrier Security Plan by Dave Daniels
• Is Your Cargo at Risk? 10 Questions to Analyze Potential Threats to Your Freight by Dave Daniels
• Increase Truck Driver Retention- Understand and correct retention issues.
• Mandatory Longer Combination Vehicle Training Solutions Available Today - Rules and training requirements necessary for truck drivers, fleet managers, and those responsible for their training.
• Learn to Master the Service and Repair of Medium/Heavy Duty Diesel Engines Utilizing the Latest Training Technology!
• Delmar Cengage Learning Creates All-Inclusive Online Skill Gap Analysis Assessment Tool for Truck Technicians - Take your technician training to the next level!
• Turnkey Curriculum for Tractor-Trailer Driver Programs Now Available - Trucking: Tractor-Trailer Driver Handbook/Workbook, 3rd Edition
• Mandatory Longer Commercial Vehicle Training Solutions Available Today - LCV Regulations Training.
• Increase Truck Driver Retention Press Release - True Stories of Driver Turnover: Translating the Driver's Perspective
• Delmar Cengage Learning Creates All-Inclusive Online Skill Gap Analysis Assessment Tool for Truck Technicians Press Release - Comprehensive Skill Assessment Tool
• New Training and Reference Manuals Press Release - A Survival Guide for Truck Drivers & Daily Dispatch Challenge
• New Training and Reference Manuals Press Release - Trucking Guide to Border Crossing and Commercial Trucking Bilingual Dictionary
• New ISO 9000 Management Book for Trucking - Shifting Gears

Articles

• Part 2 in a series on Quality Management Principles - A Structured Approach to Reducing Driver Turnover - This article discusses the quality management principles used by carriers to reduce turnover.
• Free Spirits and the Pursuit of Happiness - A different look into driver turnover.
• Extreme Training: Curbing Driver Turnover - A call to the importance of solving the driver turnover issue.
• Longer Combination Vehicle Safety - Driver training makes all the difference.
• Learning Styles of Today's Drivers Require a Departure from the Traditional - New ways to train today's drivers.
• Seven Deadly Sins of Bad Listeners

1. Bad listeners "listen with their answer running." They think about what they plan to say to the speaker while the speaking is still talking.
2. Bad listeners get distracted from the conversation by what is going on around them. This is especially easy in a hectic operations department.
3. Bad listeners interrupt. They try to put in their own opinion, correct the grammar, or finish the sentence for the speaker.

Click here to read the entire article on building effective communication habits in your workplace.

• Proactive Management Approach Has Benefits for All Companies - Learn more about how to integrate quality management principles into your workplace.
• Driver Turnover is one of the leading issues in the trucking industry. In this multi-part series, Ward Warkentin looks at different ways to help your company address this issue.
• View the Top 20 Citations Given Furing HazMat Inspections

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